brightfin TEM + ITFM + Services

Trusted by leading organizations globally

brightfin goes beyond traditional telecom expense management by bringing your IT invoices directly inside of ServiceNow to enable:

  • easy cost allocations
  • unified dashboards of all IT spend
  • IT budget savings
  • out-of-the-box workflows
  • self-service portals
  • and much more

Read on to see some of the ways we’ve helped enterprise organizations like yours become more efficient.

Nike chose to replace their legacy TEM and partner with brightfin, finding $1.75M/year in savings for a 5-month ROI of 533% 
EOG Resources
Found $2.2M per year savings on wireless and $97K per year savings on wireline for EOG Resources.
Replaced legacy TEM at Cigna and found $450K a year in wireless savings in the first 5 months.
Found $728K a year in IT savings for Sony Pictures Entertainment 
WG Yates Construction
WG Yates Construction found $650k a year in total savings.
Panasonic found $400k a year on wireline savings in 3 months with a 60% reduction on total wireline spend.
Gartner Magic Quadrant for Managed Mobility Services

brightfin has been recognized by Gartner® as a Visionary in the 2022 Magic QuadrantTM

Siemens logo

“Fundamentally changed how Siemens manages IT, ensuring that their 10 divisions in over 200 countries receive high service quality at the best price. And consolidated multiple systems onto one ServiceNow platform, increasing efficiency and transparency while accelerating time to market for new providers and services.”


“brightfin is built on ServiceNow which means we are able to integrate with our existing IT Services Catalog. This provides end users, managers, and finance a single pane of glass for mobile and cloud requests, approvals, and fulfillment along with ongoing cost visibility and maintenance. This integration delivers transparency, fosters automation, and improves the overall end user experience.”

– Cynthia Johnson, Manager End User Computing and Identity Access Management Services

Volkswagen ITFM Webinar with brightfin

In this webinar, the VW team discusses:

  • How to ensure you’re spending IT dollars wisely on the initiatives that matter to your business
  • How they moved from manual spreadsheets to automated allocation of IT costs
  • How expense transparency has strengthened IT’s relationship with other departments
  • How VW has managed to save IT budget year-over-year
  • Advice for other businesses looking to gain transparency into IT expense automation and allocation
IEA Toggle Magazine with Brian Newgent

Toggle magazine and IEA logos

“Meanwhile, working with brightfin helped IEA save more than $490,000 on mobile devices in less than two years.”

– Toggle Magazine featuring Brian Newgent, Senior Vice President of Information Technology at IEA

VITAS Healthcare case study

VITAS Healthcare is Improving Patient Care with Mobile Management Program on ServiceNow

“IT time required to set up a new hire went from 23 hours to one-hour meaning we can have nurses trained and delivering care on their first day instead of two weeks into the job. What matters most to VITAS is empowering our patient-care staff to really focus on their patients. Shortening the training time was able to help us do that.” – AVP of IT Support

Some more of the world-class organizations we work with…

Siemens logo
VW logo #2
Nissan Logo
Department of State Logo
The Carlyle Group logo
Quad Real logo #2
Vitas Healthcare logo #2
Ardent Health Services Logo
Henkel Logo
Hess Logo
Williams Logo
World Wide Technology Logo
Williams Sonoma Logo

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Gartner, Magic Quadrant for Managed Mobility Services, Global, Katja Ruud, Leif-Olof Wallin, Alexandra Chavez, Published 16 May 2022. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from brightfin. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.