AI Use and Customer Data Policy
Brightfin does not develop, own, or operate a proprietary AI model. Where we use artificial intelligence in our operations, we do so through Claude Enterprise, a secure third-party AI platform, to increase the efficiency of data ingestion and to generate product- and service-relevant reports for our customers.
Our Data Commitments
- No AI Model Training: Customer data is never used to train, fine-tune, or otherwise improve any AI model — whether Brightfin’s own or any third party’s.
- Strict Purpose Limitation: Data processed through Claude Enterprise is used exclusively to deliver the specific reports and services our customers request.
- Operational AI Safeguards: While peripheral departments (such as Sales) may utilize AI tools to optimize general administrative and internal workflows, these tools are strictly prohibited from accessing, processing, or interacting with customer data.
Compliance and Oversight
Our use of AI is strictly governed by internal corporate policies. It remains subject to the exact same security, privacy, and human-oversight standards that apply to any other core tool or infrastructure that touches customer data.
Contact Information
If you have any questions about this policy, please contact us via email at security@brightfin.com with Subject: AI Governance, or via US mail at:
Brightfin
ATTN: AI Governance
8310 South Valley Highway, Suite 470
Englewood, Colorado 80112
United States of America
ATTN: AI Governance
8310 South Valley Highway, Suite 470
Englewood, Colorado 80112
United States of America