Mobile and Telecom Management Natively in ServiceNow

Automate and optimize your mobile and telecom asset management

Watch: This page in 30 seconds

IT invoice management inside ServiceNow in 30 seconds
PDF guide about brightfin Built on ServiceNow

Unlock more benefits by storing your IT invoices directly inside of ServiceNow:

  • IT budget savings
  • easy cost allocations
  • unified dashboards of all IT spend
  • out-of-the-box workflows
  • self-service portals
  • and much more

TEM services built on ServiceNow

brightfin is the only TEM provider that is built natively on ServiceNow

The desire for companies to leverage their existing ITSM platform to manage TEM has led a number of legacy providers to build integrations with ServiceNow. These integrations vary in functionality and depth, but only brightfin has the prestigious ServiceNow designation, “Built on Now.”

Dave Cosio explains built on ServiceNow applications

Hear it from ServiceNow: the benefits of native applications

Dave Cosio, Senior Advisory Architect at ServiceNow breaks down the pros and cons between an “integration” with ServiceNow and an application that is natively built on ServiceNow.

brightfin

(Built on Now)

TEM with “Certified” app

Other TEMs

brightfin

(Built on Now)

TEM with “Certified” app

Other TEMs

Invoice data stored inside of ServiceNow

Check Mark

X Mark

X Mark

Ability to sync fields like tickets and incidents to ServiceNow

Check Mark

Check Mark

X Mark

Self-service portals inside of ServiceNow

Check Mark

X Mark

X Mark

Singular platform for all IT expense data (mobile, fixed & cloud)

Check Mark

X Mark

X Mark

Most TEM providers have acquired different software companies over the years, leaving customers with a fragmented experience using different pieces of software for various expenses.  With brightfin, everything is built on one platform, which allows senior IT and Finance leaders to get full visibility of IT expenses, allocations, and more.

1 unified platform Built on Now

Multiple platforms where data is fragmented

Multiple platforms where data is fragmented

Mobile and Telecom asset management

Check Mark

X Mark

X Mark

Brightfin is the only provider of mobile and telecom solutions built natively on the ServiceNow platform. We offer unmatched efficiency and control over mobile/telecom assets and expenses, a simplified end user experience, best-in-class UEM inventory synchronization, and compliance.

brightfin centralizes data through automated processes to provide a complete picture of the total cost and value of IT services including allocations and charge backs.

Some TEM capabilities in different platforms, but no consolidated views or capabilities.

Some TEM capabilities in different platforms, but no consolidated views or capabilities.

Advanced workflow engine

Check Mark

X Mark

X Mark

Many TEMs say they have automated workflows to help you improve efficiency. But when you really dig in, you find that creating custom actions based on your business needs are not possible. 

Because brightfin is built on one platform natively integrated with your ITSM, we help you create advanced workflows without the constraints you face today.

Limited workflows due to disparate platforms

Limited workflows due to disparate platforms

World-class security

Check Mark

X Mark

X Mark

When a software company codes its platform from scratch, they face the incredible challenge of ensuring that no one can hack in and expose data. With every new software push comes the added weight of quality assurance, testing, debugging, and re-checking everything for security vulnerabilities.

Because brightfin uses ServiceNow as its foundation, it inherits the rigid security tactics of a publicly-traded, industry-leading company. brightfin is rigorously tested by ServiceNow and has been proven to meet their strict security and performance best practices.

Limited by internal quality assurance and security testing

Limited by internal quality assurance and security testing

[2:30 video] The value of integrating IT invoice data with ITSM data

video: brightfin is Built on ServiceNow
Integrate IT expenses with ServiceNow

We’ll email your guide

brightfin Gartner Peer Insights Reviews
brightfin capterra reviews
brightfin G2 reviews
brightfin Software Advice Reviews
brightfin Get App reviews