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VITAS Healthcare drives better patient care by making mobility management a cornerstone
Like many companies, VITAS’ mobility program was a combination of carrier portals, a Mobile Device Management (MDM) solution, an ERP system, and Excel spreadsheets. Making simple changes for users was slow and cumbersome. Having so many users and manual systems, simple tasks like allocating expenses to cost centers and asset inventory reports were cumbersome and took days to complete.
Beyond these issues of slow and manual work, VITAS faced three main issues in their mobility program.
When they were confronted with the monumental task of rolling out over 8,000 new mobile devices, Narash Samlal, the AVP of IT support at VITAS, knew something had to change. “We really felt like there was a better way. It was such a manual process. There was such an opportunity to automate and integrate.”
Download the full case study to see how VITAS saved time and money by breaking free of the traditional TEM model.
