Digital transformation is a buzzword that gets thrown around a lot, but what does it mean? What exactly is digital transformation? In short: It’s the use of technology to change how you interact with customers, employees, and partners. The goal of digital transformation is to create a more effective business model by making things faster, easier, and more efficient.

The rise of digital transformation combined with the switch to remote working has lead to an entirely new branch of the organization: digital workplaces. And with the digital workplace, IT leaders need to be prepared for these trends.

1 – Focus on user experience

It’s not just about technology. User experience is key to productivity, employee satisfaction, customer satisfaction, and company growth. It’s also an important factor in your company’s profitability.

Let me explain: In our digital workplace, employees are expected to do more every day—but they have less time for it. So if you want your employees to be productive and happy at work, it’s critical that their tools are easy-to-use and accessible from anywhere at any time. This means making sure that whatever software or hardware you use allows them to complete tasks quickly while providing them with tools they need—whether they’re on the road working remotely or sitting next door at their desk in the office building where everyone else works too!

2 – Intelligence is everywhere

The workplace is becoming more intelligent. Today, we’re seeing businesses and enterprises increasingly adopting digital work environments that leverage AI-powered intelligent technologies to drive efficiency and productivity. This will be true for both employees and customers as well. Employees are going to have personalized digital assistants (like Cortana), machine learning algorithms will be embedded in everything from business applications to the devices we use, and even apps like Slack or Google Docs will begin leveraging artificial intelligence (AI) capabilities such as natural language processing (NLP).

3 – Security threats continue to expand in reach and severity

As the digital workplace expands, so do cyber threats. The potential for an attack is greater than ever, and employees are the weakest link in the security chain. Organizations must be vigilant in their efforts to protect against a wide range of increasingly sophisticated attacks that threaten both individual and corporate data. The threat landscape is constantly evolving – as new threats emerge, organizations need to stay one step ahead of them by learning from others’ mistakes and anticipating what may come next.

The best defense is a good offense: organizations should put measures in place to prevent breaches before they happen; educate employees on how to stay safe online; have strong policies around social media usage; follow industry best practices for password management; deploy endpoint protection software; practice good password hygiene; use two-factor authentication where available.

4 – IT spending forecast shows a rise in every category

If you’re looking for some good news about the digital workplace, look no further. This one can feel like a bit of a double-edged sword, but the rise in IT spending is not necessarily a bad sign.

Most companies (58%) expect their revenues to increase year-over-year (YoY) in 2023. Only 10% expect revenues to decrease. And that doesn’t include the impact of cloud computing and other areas where companies have been shifting their IT infrastructure to cloud providers like Amazon Web Services (AWS).

The good news: With a long-term forecast showing an increase in enterprise IT spending, organizations that invest accordingly can show strong growth over the next few years.

How emerging workplace technology trends will affect your business in 2023

The digital workplace is the next step in the evolution of the workplace. It’s a combination of technology and business processes that allow you to work how and when it suits you, wherever your office happens to be.

The digital workplace isn’t just an idea—it has already arrived. In fact, many businesses have already started adopting technologies that will help them move towards this new way of working. The following trends are some of those that could affect your business in 2023:

  • According to Gartner, “the number of remote workers will have doubled to over two-thirds of digital workers by 2023.”
  • Managed services spending will account for 18% of IT budgets in 2023, up from 15% in 2020.
  • Many IT budget increases (40%) will be driven by inflation in 2023, up from 22% in 2022.


These 4 emerging workplace trends are just a few of the many that we’ll be seeing in the coming years. It’s important to keep up with new technologies, so you can make sure your business is ready for what comes next. If you need more information about digital workplace solutions or how it could affect your organization, contact us today!