Tips for IT Heroes:
Here at brightfin we do a lot of telecom audits and if I could offer one tip it would be for customers to stay on top of their contract management and inventory management.
The reason is when they don’t we find lots of companies that have been overspending for years. As an example, we recently found a customer who was paying well above market rate, around $500 for several business lines.
As a result of this audit, we were able to save them about $500k per year by simply stating that your price is out of normal price range for this service, and your contract has expired and moved to tariff.
Imagine the savings this customer could have had if they stayed on top of their contracts and inventory from the beginning. So whether you are using a telecom platform or simple excel spreadsheets, never lose focus of your inventory or contracts because it could wind up costing you a lot more in the long run.
Overview of telecom inventory and contracts:
Fixed telecom inventory refers to the equipment that a company uses in its business to support its customers, including hardlines, routers, and switches. These pieces of equipment are expensive and often have high monthly fees to cover maintenance and upkeep. They also require a high level of expertise to handle and support, so it is important that they are being managed correctly by the company’s IT staff.
The telecommunications industry is massive and ever-changing. It’s hard to keep up with all the important details, but it’s even harder for businesses to stay on top of the changing contractual terms that are a part of doing business with telecom companies. Understanding what you’re getting into before you sign on the dotted line is the most important thing in making sure you keep your business running smoothly.