Since the business world is so connected, telecom services are extremely valuable no matter what your business is. However, if you aren’t careful, you could be spending much more than you need or paying for unnecessary features. Telecom expense management can be a headache without the right tools and technology.
Here are some of the many things you can do to help cut costs while maintaining quality service for your employees and clients. Here are some things you can do to identify where you are spending unnecessarily on your telecom services.
1. Review, Review, Review
If you want to identify major issues with your service, conduct a telecom service audit. You don’t have to do it alone; there are professionals out there who specialize in helping to optimize telecom systems. brightfin customers are at a huge advantage here because their telecom environment is audited on a monthly basis to make sure their company is getting the most out of providers and that organizational information is up to date.
2. Get Familiar
Before you can identify places to cut costs, you first need to understand where those excessive costs are occurring. Make sure you understand all the jargon used in your telecom invoice. Once you understand what the invoice is saying, you can determine where you may be spending more money than you need to. Since telecom invoices are so robust and difficult to understand, brightfin makes it easy with actionable analytics. Easily gain full transparency into telecom assets, expenses, usage, and services.
3. Read the Line Items
Fixed invoice management is critical. While the telecom invoice you receive is itemized, take some time to look at how those different items interact with each other. It will do your employees and business no good if you make excessive cuts to services that are essential. ServiceNow helps greatly with the process. Their database allows brightfin to create relationships between items helping to sort out which things are of vital importance.
4. Monitor Data Usage
You can cut costs by monitoring usage among your employees or setting limits. But before you apply these limits, make sure you look at each department and position to make sure the limits you propose don’t affect certain employees who really do need that much data to be productive in their position.
5. Combine Services
Look at what you’re spending money on and see if there’s a way to package-specific services together to save money. This is a particular problems for large, international companies with dozens of telecom providers. Each company can often have hundreds of contracts and completely fail to use their purchasing power to lower prices. By consolidating contracts you can dramatically drive down the cost of services. brightfin makes this possible by providing a central portal to manage all contracts and to manage all users globally within the same portal.
6. Switch Providers
If you find that you can’t cut costs despite doing all you can, it may be time to switch providers. There are many providers who can deliver quality service at competitive rates. Creating an RFP can be a good idea if you haven’t negotiated telecom contracts for a long time.
7. Update Services
Like any technology, telecom services will go out of date at some point. Updating your services will not only save you money but will also help improve productivity and efficiency.
Telecom services don’t have to be outrageously expensive. If you are smart about your usage, you can cut down costs, while continuing to provide quality service to your employees.
Are you looking for support with fixed invoice management and TEM services? Let’s talk!