brightfin, formerly MobiChord, Mobile Asset Management Receives Integration Certification from ServiceNow 

MobiChord Enables Enterprises and Managed Service Providers (MSPs) to Administer and Support Mobile Devices Within ServiceNow.

MobiChord today announced it has received certification of its integration with ServiceNow. Certification by ServiceNow signifies that the Mobile Asset Management solution has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures best practices are utilized in the design and implementation of the Mobile Asset Management and TEM integration with ServiceNow

The Mobile Asset Management solution provides enterprises and MSPs with best-in-class integration for mobility, allowing IT teams to better manage and support mobile devices within their ServiceNow environment. MobiChord’s game-changing solution integrates leading enterprise mobility management (EMM) technologies and wireless carriers within ServiceNow. Customers can now leverage a single system of record with a 360-degree view on mobile device, asset, and expense information. Prebuilt asset management processes and service automation capabilities provide IT with a scalable and cost-effective way to manage mobile support, mobile expenses, and compliance from a single platform.

Key benefits of the MobiChord Asset Management Solution for ServiceNow customers include:

  • Enhanced performance of mobile support through integrated processes
  • Better first-time-fix rates & resolution time for mobile incidents
  • Automated mobile device lifecycle from acquisition to retirement
  • Control over mobile expenses & assets
  • Proactive compliance monitoring with automated actions
  • Unique capability to support multiple EMM vendors & instances

“We are proud to announce that the MobiChord Mobile Asset Management integration has been certified by ServiceNow. Mobility has become critical for organizations and we are excited to help IT teams provide better mobile services and control for mobile devices and wireless expenses within ServiceNow,” says Herbert Uhl, Co-Founder & CEO of MobiChord.