Turn IT Spend Into a Strategic Advantage
IT Financial Management
ITFM on ServiceNow connects IT costs directly to the services and business units they support, giving leaders the financial clarity to make faster, more defensible investment decisions.
- Automated showback and chargeback with consumption-based billing logic
- Continuous budget vs. actuals visibility, updated in real time
- Scenario-ready forecasting to adjust quickly when conditions change
- 20–40% improvements in cost visibility, all natively on ServiceNow
Simplify Management of Your Technology Spend
Spend Clearly AI
Spend Clearly AI puts AI assistants for invoices and contracts right inside ServiceNow, so IT leaders can see and manage every dollar of technology spend without leaving the system they already run on.
- AI invoice assistant reviews and reconciles invoices inside ServiceNow in seconds, flagging errors and overcharges before they’re paid
- AI contract assistant reads your contracts and surfaces key terms, renewal dates, and commitments — no manual digging
- IT Financial Management (ITFM) in plain language: connect spend to the services and teams that use it, so budget conversations start with clear answers, not spreadsheets
- Build AI governance for CIOs: a single place to see what AI is running, what it costs, and whether it’s being used responsibly across the organization
One Platform for All Your Technology Spend
Telecom Expense Management
Brightfin’s TEM solution consolidates every technology expense category into a single ServiceNow-native platform, giving Finance and IT a shared financial view across the full estate.
- End-to-end invoice processing with automated auditing and dispute resolution
- Inventory management linking assets to costs and departments
- All technology expense categories visible in a single dashboard
- Managed services that deliver an average 20–30% cost reduction
Give Your ServiceNow CMDB a Single Source of Truth
Brightfin Sync
Brightfin Sync pulls real-time asset data from UEM platforms — Workspace ONE, Intune, MaaS360, and more — directly into ServiceNow’s CMDB, keeping every device accurately tracked through hands-free automation.
- Real-time sync of devices and software into native CMDB tables
- Accurate, deduplicated asset records that keep ITSM workflows running reliably
- Connects in three steps with a straightforward setup designed for rapid deployment
- Lays the data foundation for ServiceNow AI and agentic automation