
Hi, I’m Eli.
On this page I’ve compiled some of my favorite resources to help you understand how brightfin can help your IT team:
- save money
- improve efficiency
- gain full visibility into your IT spend
Oh, and if you’re a ServiceNow user, this video is a must-see.

brightfin is the only TEM provider that is Built on ServiceNow
There’s a strong desire for companies to leverage their existing ITSM platform to manage TEM and IT Financial capabilities. That’s why brightfin has been natively “Built on Now,” which means we store all of your IT data like invoices, contracts, and usage inside of ServiceNow.
Good news: you can still reap the benefits of brightfin even if you’re not a ServiceNow customer.
Check out this resource that’s all about how to get more out of your ServiceNow investment.
[Video] For ServiceNow users, this video is a must-see


Guides, case studies, and more
Here are a few links to resources that our customers find very helpful:
- Our 50-page guide to automating, optimizing & evaluating your IT spend (featuring industry experts)
- How Siemens used brightfin and ServiceNow to save money and streamline workflows
- A global law practice uses brightfin to save $500k annually
- VITAS reduced the amount of time IT spend onboarding new employees from 23 hours to just one
[Video] Take a peek at our managed mobility platform

Commonly asked questions
What is Telecom Expense Management (TEM)?
Sometimes referred to as “Technology Expense Management,” TEM providers help companies save money by identifying opportunities to reduce carrier costs related to their mobile device or fixed telecom spend. brightfin goes beyond traditional TEM and also helps companies save money by improving workflow efficiencies and providing a unified platform to view mobile, fixed line, and cloud spend.
Read more about you can benefit from technology expense management.
What's unique about brightfin?
All TEM providers save you money on carrier costs. That’s table stakes. brightfin takes it even further by helping you:
- improve your IT workflows to become more efficient
- view all of your IT spend in one, unified platform
- allocate IT costs to the right department, location, and even project
- and much more
We’re even building new features to help with budgeting, forecasting, and stakeholder views! The best part is that it’s all done in a singular platform that is natively integrated with ServiceNow (yet, you don’t need to be a ServiceNow customer to use brightfin).
What additional services does brightfin provide?
We can help with automating just about everything you need for managing mobile and telecom (fixed) inventory including:
- device ordering
- repairs
- staging & kitting
- delivery
- bill pay
- and more