Introduction to TEM Services in 2022

Gartner recently released their 2022 Market Guide for Telecom Expense Management Services with key findings and recommendations for IT and Finance professionals.

It’s probably no surprise that IT spending continues to grow as organizations deploy more and more software, devices, and services. Gartner predicts that spending will increase by 5.5% in 2022, with global IT spending reaching $4.47 trillion.

For organizations looking to get the most out of their IT budget, leveraging TEM services is critical. But choosing the right TEM can be a challenge. Read on to answer some of the most common questions and answers for IT and Finance Leaders.

IT and Finance Leader's Complete 2022 Guide

Technology expense management software & services for IT leaders

Traditional TEMs are siloed by technology categories such as mobile phones, fixed telecom, and cloud. So when IT leaders want to understand spending holistically, or properly allocate costs, they often have to create spreadsheets and use BI tools to try and get a clear view.

brightfin brings IT invoices across mobile, fixed telecom, and cloud and combines them with ITSM data stored in ServiceNow to provide unified dashboards and give IT and Finance leaders the information they need.

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