1 – Mobile Trends
Mobile expense management can often feel like a shifting target, especially as environments become more complex and the technology continues to evolve. Implementing a complete mobility practice will ensure you and your organization are ready as the mobile workforce continues to grow.
“The global mobile workforce is set to increase to 1.87 billion people in 2022.” 1
The rise of the mobile worker means IT must support a growing number of mobile devices. All these devices are contributing to chronic IT overload. Here are a few stats that might surprise you:
- Gartner says that 33% of funded tech projects are on the backlog.
- 80% of IT budgets are trapped in support, system maintenance, upgrades, and security patches.
- 20% or less remains for innovation, competitive advantage, and revenue-generating activities.
Now that you understand the need, let’s look at the elements of a mobility practice that can help solve for these pain points.
2 – Optimize, Secure, Manage
Optimize – Mobile expense management is the processes, assisted by specialized software, that an organization uses to optimize and manage the costs of their mobile environment.
Secure – Mobile Device Management (MDM) enables organizations to provision corporate security policies such as encryption, multi-factor authentication, apps, and security credentials remotely, and before the asset reaches the hands of any employee.
Manage – Staging and kitting services significantly decrease the company resources involved in ensuring end users have the devices and resources they need to perform their role. Device reclamation services securely erase all corporate data on corporate-owned devices.
AOTMP says it’s not possible to optimize both hard and soft costs without technology.
But, these solutions are only as good as the support behind them. With a plethora of different SaaS solutions available, consider how to best address the specific needs of your environment while also putting your people first.
3 – Support
Thorough mobility support should include the following:
Cloud-Based Portal – Centralized portal to manage mobile assets, expenses, usage and services across all carriers with unique portals for Admins, Managers and Users.
Service Desk – Reduce operational costs while improving service level quality for your admins and end users.
Customer Success Team – Expert support for developing your strategic initiatives, including holistic account health so you can future-proof your IT infrastructure.
Are you looking to grow your mobile solutions? We’d love to help. Schedule a personalized demo today.