Digital workplace management is an evolving field with many challenges and opportunities. CIOs, are uniquely positioned to address these challenges and help their organizations realize the benefits of a digital workplace. Here are some of the top insights for CIOs looking to drive change in this area.

The Digital Workplace is a Delicate Balance Between Benefits and Risks

The digital workplace is a delicate balance between benefits and risks. As you consider the changes you want to make, it’s important to understand how they will impact your business and employees.

The benefits of a digital workplace include:

  • Improved collaboration between teams throughout the organization
  • Faster speed of innovation by giving people access to more data and tools than ever before
  • Reduced costs through automation of manual tasks and elimination of legacy technologies that are no longer needed in today’s business environment

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Remote Work Challenges Can Be Mitigated with Good Management

Remote work can be a challenge to manage. Remote workers may feel isolated and disengaged, or they may not understand the company culture or policies.

In order to mitigate these challenges, it’s important to have clear expectations around remote worker performance, communication, project management and collaboration tools. If you’re going to go all-in on digital workplace management, make sure you’re setting up your team for success by creating a strong foundation before expanding into other areas like collaboration software or video conferencing solutions.

Hybrid Work Benefits Can Be Realized with a Strategic Approach to IT

Employee productivity and customer satisfaction are two of the biggest benefits of a digital workplace.

The ability to improve employee productivity is one of the most important reasons for adopting a digital workplace. In fact, according to IDC’s analysis of its annual survey data, “improved employee productivity” was cited as a top reason companies chose to invest in their digital workplaces (55%). Employee engagement is also critical: an Accenture study found that 82% of employees who were engaged with their employer said they would recommend their company as a place to work; only 27% of disengaged employees did so.

Digital workplaces can help you attract and retain top talent by providing high quality collaboration tools, which is especially important as competition for skilled workers continues to rise.

CIOs are uniquely positioned to address the challenges of digital workplace management.

CIOs are uniquely positioned to address the challenges of digital workplace management. They have a broad view of the organization and deep understanding of its business, plus they’re in charge of its IT infrastructure. The CIO also has responsibility for implementing a strategy that supports collaboration, productivity and innovation across all departments.


The digital workplace is a complex, dynamic environment that requires careful planning. The right tools and policies can make it easier to manage, but only if they’re designed with your employees in mind. CIOs are uniquely positioned to address the challenges of digital workplace management because they have access to the technology needed for remote work, hybrid work and other innovative solutions. With robust experience helping companies navigate these challenges successfully, we’re ready to help you define an effective strategy for managing your own digital workspace today!