Brightfin Proof Now Live

Brightfin Sync featuring Proof is Now on the ServiceNow Store

Mobile apps are a growing blind spot: risks are discovered in one tool, triaged in another, and remediated somewhere else—while exposure lingers. Starting Monday, September 29, 2025, Brightfin Sync v2 is live on the ServiceNow Store.

What’s new? v2 includes our Proof capabilities—bringing detection, prioritization, and remediation of mobile app risk directly into the same place your assets, owners, and workflows already live: ServiceNow.
Powered by Quokka mobile app risk intelligence and built natively on ServiceNow, Sync v2 turns “see a problem” into “solve it” without the swivel-chair.

The “swivel-chair tax” of app risk (and why it hurts MTTR)

Today, app risk response often means bouncing between a vetting portal, a UEM console, spreadsheets, and your ticketing system. Ownership gets murky (“Who approves removal?” “Is there an exception?”), and audits become archaeology projects to reconstruct what happened and why.

That fragmentation slows mean time to respond, blurs accountability, and scatters the evidence trail auditors expect.

Sync v2 closes the loop in one platform—linking risky apps to real devices and real owners in ServiceNow, enforcing policies through standard workflows, and capturing decisions and outcomes as durable records. No extra consoles. No manual stitching. Just assets → policies → actions → evidence in a single system of record.

Why remediation inside ServiceNow wins

• Single source of truth: App risk is tied directly to device and user CIs in the CMDB—no copy/paste, no lost context.
• Native workflows: Use familiar Incidents, Tasks, and Change; route to Security, Mobility, or the business owner without custom plumbing.
• Policy-to-action automation: Thresholds trigger consistent actions: notify owner, require uninstall, quarantine via UEM, open a change/exception, or verify remediation.
• Audit-ready history: Every decision, approval, and verification is captured in one place for easy reporting and compliance.

What Sync v2 adds

Automated mobile app risk scoring (continuous) → real-time device exposure → policy-driven remediation—all inside ServiceNow.

Sync v2 embeds Proof capabilities powered by Quokka to evaluate apps continuously, map findings to devices and owners in your CMDB, and then execute policy rules that create tasks, incidents, or changes automatically—so teams move from risk signal to documented resolution in a single flow.

Where Sync v2 fits in your ServiceNow ecosystem

• UEM + Asset data: If your device inventory is already normalized in ServiceNow, risky apps instantly correlate to affected devices and owners for targeted action.
• IRM / SecOps alignment: Use existing risk registers, exceptions, approvals, and SLAs to govern decisions—no net-new governance layer required.
• Less integration overhead: Replace brittle handoffs between external tools with native policy/action loops in ServiceNow.