ServiceNow-Native Telecom and Mobility Management Solution Selected by Australian Enterprise

[Englewood, Colorado] — Monday, February 9 — Brightfin, a ServiceNow-native technology expense and asset lifecycle management platform, today announced its first customer win in Australia in partnership with Mobilise IT. The win represents a key milestone in Brightfin’s international growth and expanding partner ecosystem across the region.

The Australian customer selected Brightfin for its ServiceNow focused approach to managing mobile and fixed telecom environments, enabling core capabilities such as invoice processing, inventory management, procurement workflows, audit and dispute management and reporting directly within ServiceNow. By operating entirely inside the ServiceNow platform, the customer gains improved visibility, governance, and operational efficiency without the complexity of third-party systems or integrations.

Mobilise IT is supporting the engagement as the managed services partner, delivering onboarding, operational support, invoice processing and reconciliation, dispute management, inventory maintenance and fulfillment services. Together, Brightfin and Mobilise IT provide a combined software and services model to accelerate time to value while supporting long-term scalability.

The solution is intended to deliver measurable cost savings by identifying billing discrepancies, reducing over-provisioned services, and improving inventory accuracy across mobile and fixed telecom environments. With centralized reporting and audit capabilities inside ServiceNow, the customer is positioned to proactively manage spend and prevent future cost leakage.

“This first win in Australia reflects the demand we’re seeing globally for ServiceNow-native solutions delivered by trusted regional partners,” said Joel Martins, CEO at Brightfin. “Mobilise IT brings strong local expertise that complements our platform and helps customers realize value faster.”

“Organizations are increasingly prioritizing solutions that align to their ServiceNow strategy and are supported locally,” said George Deligiannoudis, CEO at Mobilise IT. “Partnering with Brightfin allows us to deliver a proven, scalable approach to Telecom Expense Management from within ServiceNow in Australia.”

This announcement reinforces Brightfin’s continued investment in ecosystem growth and its commitment to supporting enterprises globally with ServiceNow-native solutions. With Mobilise IT as a regional partner, Brightfin is well positioned to help Australian organizations gain greater control over telecom and mobility operations while establishing a scalable foundation for future automation and insight.

 

About Brightfin

Brightfin delivers ServiceNow-native solutions for managing technology spend, assets, and operations across mobile, telecom, and IT environments. By providing clean, trusted data inside ServiceNow, Brightfin helps enterprises automate workflows, improve financial control, and prepare for AI-driven operations.

About Mobilise IT

Mobilise IT is a leading Australian provider of enterprise digital workspace and mobility solutions, helping organizations design, deploy, and manage mobile, security, and endpoint environments with enterprise-grade visibility and control. Since 2006, Mobilise IT has supported businesses across Australia and New Zealand with managed services, workflow automation, and secure device management, enabling teams to work anywhere with confidence and efficiency.