ServiceNow has quickly become the leading IT Service Management (ITSM) platform and the workflow platform at the heart of the majority of fortune 500 companies. As such, Technology Expense Management (TEM) integrations with ServiceNow have become highly appealing. With ServiceNow already expertly handling service and asset management, organizations hope to provide a unified experience for their employees to request TEM services and manage telecom and cloud expenses. The desire for companies to leverage their existing ITSM platform to manage TEM has led a number of legacy providers to build integration with the Now platform. These integrations vary in functionality and depth, but only brightfin has the new ServiceNow designation, Built on Now.

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