
Brightfin Sync + ServiceNow: Clean Data. Smarter AI.
AI is only as powerful as the data it’s built on. Brightfin Sync ensures your asset data lives natively in ServiceNow — accurate, complete, and always up to date — so your AI tools can make smarter, faster decisions across the entire platform.

Reporting That Drives Real Action
Data visibility isn’t just nice to have — it’s critical.
- Security compliance:
Instantly generate audit-ready reports that validate asset ownership, lifecycle status, and configuration accuracy — ensuring you’re always in step with internal policies and regulatory requirements. - Data health monitoring:
Automatically alert the right stakeholders when synchronized data deviates from your defined standards — whether it’s missing fields, outdated records, or unapproved assets — and trigger workflows to course-correct before they snowball. - AI-ready infrastructure:
Give your AI tools a clean foundation to build on. Brightfin Sync enables automated remediation that enforces data standards across the board, so your AI can make decisions based on truth — not guesswork.

How Siemens Brought Order & Accuracy to 160k+ Mobile Devices in ServiceNow
A global workforce of 300,000 employees meant mountains of carrier data, region-specific portals, and manual processes. Siemens chose Brightfin’s two newest ServiceNow-native apps to regain control:
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Brightfin Sync — automatically writes clean, duplicate-free asset records into native CMDB tables, giving IT a single source of truth and the foundation for AI-driven automation.
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Brightfin Order — unifies device procurement in one self-service catalog, streamlining approvals and fulfillment for 285,000+ requesters worldwide.
Business impact
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Up-to-date inventory across 160k+ devices, powering reliable reporting and AI initiatives
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Faster, policy-compliant device fulfillment with fewer IT touchpoints
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Lower operational cost and stronger vendor accountability through complete lifecycle visibility