Why AI Projects Fail – and What IT Leaders Can Do About It
AI is full of promise, but most organizations aren’t ready. In their recent report, “A Journey Guide to Deliver AI Success Through AI-Ready Data,” Gartner outlines a few key takeaways:
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Through 2026, those organizations that don’t enable and support their AI use cases through an AI-ready data practice will see over 60% of AI projects fail to deliver on business SLAs and be abandoned.
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Through 2026, 30% of generative AI projects will be abandoned after proof of concept due to poor data quality, inadequate risk controls, escalating costs or unclear business value.
Top priorities, like improving data quality, modernizing architecture, and enabling continuous integration, align closely with the barriers holding AI projects back today.
Where IT Leaders Are Investing – and Why It Matters
The Gartner report makes one thing clear: organizations aren’t just talking about AI, they’re actively investing in the foundational work required to make it successful.
At the top of the list? AI-ready data initiatives, which reflect a growing recognition that GenAI can’t function without reliable, context-rich data. Just behind that, data quality and governance stand out as critical focus areas, signaling that leaders are prioritizing trust and control before scaling automation.
What’s notable is that many of these investments are interconnected:
- Integrating fragmented datasets
- Creating governance frameworks
- Enabling data-driven insights
Brightfin Sync Powers the AI-Ready Data Foundation
Whether you’re just getting started or scaling existing AI efforts, Brightfin Sync helps you accelerate each phase of the journey map outlined in the report. Here’s how we can help you along the way.
- Get Grounded and Gain Foresight: You can’t trust AI without trusting your data. Brightfin Sync ingests and cleanses endpoint and mobility data across systems, giving ServiceNow a reliable asset baseline to work from.
- Define Value and Gain Buy-In: With complete and accurate asset records, you can model ROI, uncover vulnerabilities, and drive executive alignment with clear insights.
- Execute, Implement, and Scale: Brightfin Sync integrates and normalizes asset and application data, while providing software vulnerability scores—supporting governance, observability, and risk mitigation.
- Govern and Manage Change: Data quality is not a one-time project. Brightfin Sync keeps your ServiceNow CMDB continuously updated with scheduled syncs, ensuring your foundation remains audit-ready and AI-compatible.
Limited-Time Access: Download the Gartner Report Today
Gartner, A Journey Guide to Delivering AI Success Through ‘AI-Ready’ Data, By Ehtisham Zaidi, Roxane Edjlali, 3 February, 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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