White Paper Summary
According to Gartner, mobility and telecom spend represent an average of more than 15% of the whole IT budget. According to Amalgam Insights, cloud will represent 50% of new IT spend in the near future. Even though these spend types represent a majority portion of the budget, they are often segregated and managed separately from the rest of IT. No matter if your company manages mobility, telecom, and cloud internally or with an external Managed Mobility Services (MMS)/Telecom Expense Management (TEM) provider, we find that many, if not all, face these 5 common challenges.
Download the full white paper to learn more about these challenges, and the benefits of managing TEM on ServiceNow.