Encore Capital Group team...

are you ready for a TEM + ITFM partner that doesn’t suck?

A 30 second video for you:

expert expense management from people who care

We understand the pain of working with lackluster TEM + ITFM partners

Let’s face it, the traditional TEM model sucks. Systems are cobbled together, people don’t do what they say they will, SLAs are rarely met, and you can’t get answers when you need them. Not with brightfin.

  • One singular platform for mobile, fixed, and cloud expenses
  • Expert advice the moment you need it
  • SLAs achieved
  • Natively integrated with ServiceNow
brightfin telecom expense management clients

No more painful TEM migrations

The average IT team changes TEM providers every 2-3 years. That’s a painful process to go through. The brightfin platform has a 99% retention rate, which means you won’t have to go through another painful switch any time soon. Also, you can start using our platform without paying a dime until your existing TEM contract ends.

A quick 1 minute demo video:

How it works

  1. Get it touch with us for a quick demo.
  2. Choose your deployment model. If you want to natively integrate your expenses with ServiceNow data for easy allocations, great. If you’d prefer a standalone platform, that’s cool too.
  3. Long before your existing TEM contract ends, we’ll load all of your invoice data into our platform so you can use it risk-free until your current contract expires.
  4. We’ll help you set up your self-service portal according to your team’s policies for ordering, changing plans, delivery, app configuration, and more.
  5. Start rocking and rolling like the IT hero you are.


Our pledge to you

  • We know switching TEM providers is not fun. The good news is that 99% of brightfin customers stick with us year-over-year, so this will very likely be the last move you need to make.
  • We’ll onboard you during your current TEM contract so you can use our platform without having to pay for two systems at once.
  • We’ll go above and beyond to find wasted or misused spend to help you continue to save money year-over-year.
  • Unlike other TEMs, we’ll be transparent with our bill pay rebates and pass the savings along to you.
  • We’re here when you need us. Check out what our clients say about our expert advice and guidance.

Intrigued? Let us know. We promise to be passionate...not pushy :)